ANC
CRM TrainingTechnology

Sales / Technology

For deal owners and Technology users: price work, keep pipeline clean, manage proposals, and read the dashboard.

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8 min Technology team Starter
CRM PROPOSALS CONNECTED

It is Thursday. The Hornets ask for budget direction on a new LED board, and the RFP follow-up is due Monday. You need to know whether the Company exists, what stage the deal is in, whether pricing is complete, and what proposal work is already attached. If you can answer those four questions in under two minutes, you are operating at the level this track trains for. If any of them sends you into an email search or a shared drive, this track will pay for itself in the first week.

Track progress
Day 1: find the Company and open the deal. Day 30: manage pricing, forecast, and proposal handoff without side tracking.
Start from the working queue: open deals, due dates, stages, bid status, and next actions.

Sales / Technology path

  1. 1

    Find the Company and open the opportunity.

  2. 2

    Clean stage, owner, close date, amount, and bid status.

  3. 3

    Move pricing/proposal work through the handoff.

  4. 4

    Read the dashboard and verify the records behind changes.

What You Are Trying To Do

This track is for everyone who owns or supports Technology deals: LED displays, LiveSync, processing, products, pricing, and proposal movement.

You are learning how to:

  1. Find the Company before creating anything new - avoid duplicate Companies and split history.
  2. Keep pipeline clean - make stage, owner, close date, amount, and next step obvious.
  3. Price a deal - move from CRM opportunity to estimate/proposal work.
  4. Prepare a client-facing package - understand where one-pagers, SOWs, and proposal artifacts attach.
  5. Read your dashboard - know what is booked, forecasted, stale, or missing.

Where this lives

The opportunity, Company, owner, stage, Bid Status, and dashboard live in the CRM. Pricing and proposal generation live in the Proposal Engine. Generated files attach back to the CRM opportunity automatically.

How a Technology deal actually flows

Every deal on this desk moves through the same bid flow, and the whole company reads its position from one field — Bid Status:

RFP Received → Scoping → Bid Submitted → Shortlisted → Won / Lost / No Bid

Two systems carry the deal through that flow, and the handoff between them is the part most new team members get wrong:

  • The CRM holds the record of truth: the Company, the opportunity, the owner, the amounts, the due dates, and every document that has ever gone to the client.
  • The Proposal Engine is where pricing happens: estimates, one-pagers, SOWs, and full proposals. When you generate a file there, it attaches itself to the matching CRM opportunity — that is Universal CRM Push doing its job. Nobody uploads anything by hand.

The practical consequence: if your CRM record is clean, everything downstream — the proposal queue, the forecast, the leadership dashboard — is clean too. If your record is stale, you are the reason a number on someone else's screen is wrong. That is the whole discipline of this track in one sentence.

Day 1 / Day 30 / Reference

  • Day 1: find a Company, open an opportunity, understand stage, owner, amount, close date, and next step.
  • Day 30: keep your pipeline clean, know which deals need pricing, and explain what changed this week without preparing anything.
  • Reference as needed: proposal artifacts, SOW handoff, dashboard interpretation, win/loss cleanup.

The daily ten minutes

The habit that separates a clean operator from someone who gets chased for status updates is a short, fixed pass every morning:

  1. Open Proposal Pipeline — it is sorted by what is due, so the top of the list is your day.
  2. Scan your deals for anything missing: owner, close date, amount, next step, Bid Status.
  3. Fix what you see. A blank due date or a stale stage takes ten seconds to correct and hours to chase later.
  4. Glance at the Technology tab of the company dashboard to confirm your changes rolled up.

Ten minutes. That is the whole tax. Everything else in this track builds on that pass.

Ask instead of clicking

Every number and record in this track can also be pulled by asking Scout, the assistant inside the CRM:

Open a Company’s Technology deals

Open the Hornets Company and show me open Technology opportunities.

Find the gaps in your own pipeline

Which of my open Technology deals are missing close date, amount, next step, or Bid Status?

Catch pricing that is about to be late

Show me deals where Pricing Complete is missing but the proposal due date is within 7 days.

What You'll Learn Here

  1. Keep the pipeline clean - the views you live in, and moving a deal from lead to won.
  2. Price a deal - the estimation flow and finding your estimates.
  3. Manage deal status - stages vs. Bid Status, won/lost/no-bid, probability, and handoffs.
  4. Stay ahead of proposal deadlines - due dates, pricing complete, and proposal movement.
  5. Read your numbers - revenue, margin, forecast, and biggest deals at a glance.
Pricing work should connect back to the deal, not drift into a separate offline trail.

Quick Glossary

  • Bid Status - where the deal sits in the bid flow: RFP Received, Scoping, Bid Submitted, Shortlisted, Won, Lost, or No Bid.
  • Pricing Complete - the deal has generated pricing output, ready for review or client movement.
  • Mirror Mode - the Proposal Engine mode that reproduces pricing documents exactly, line for line.
  • Universal CRM Push - generated files land on the right CRM deal automatically, no manual upload.
  • SOW - what ANC will deliver.
  • RFP - the client's bid request.

Key takeaways

  • The CRM is the record of truth; the Proposal Engine is where pricing happens; generated files attach back to the deal by themselves.
  • Bid Status is the one field the whole company reads: RFP Received through Won, Lost, or No Bid.
  • A ten-minute morning pass over Proposal Pipeline keeps you off everyone's chase list.
  • Every lookup in this track has an ask-the-assistant version — clicking is optional, accuracy is not.

Haven't done Core yet? Start there first: Core — Start Here.

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