Discover ANC CRM
What the ANC CRM is, who uses it, and what it replaced from Salesforce.
Welcome to the ANC operator guide. Your resources for running the business in our custom Twenty CRM — opportunities, dashboards, Boyka AI, data migration from Salesforce.
Discover ANC CRM
Learn what the ANC CRM is, who uses it, and what replaced Salesforce.
Data Model
Customize the data model to fit ANC's proposal, venue, and media workflows.
Data Migration
Import and export data via CSV or API. Full Salesforce field map included.
What the CRM is
The ANC CRM is a custom-built Twenty instance that replaces our Salesforce org. It lives at:
- Production: crm.ancsports.net
- Alternate: abc-twenty.izcgmb.easypanel.host
It tracks:
| What | How many |
|---|---|
| Companies | 3,730 |
| People | 19,966 |
| Opportunities | 8,360 |
| Revenue splits | 5,160 |
| Service tickets | 3,900 |
| Design requests | 20,174 |
| Venues | 374 |
Who uses it
| Role | Primary use |
|---|---|
| Jireh Billings — President, Venue Partnerships | ANC 2026 Company Dashboard, account-level revenue visibility |
| Natalia Kovaleva — Proposal Lead | Estimation & Proposals view, Backlog, Win/Loss by League |
| Alexis Ventarola — Services | Proposal Pipeline, Bid Tracker |
| Charlie Dinh — Finance/Ops | Payments, Backlog, contract status |
| Joe Occhipinti — VP Services | Linked tickets at account level (ops day-to-day stays on the Service Dashboard) |
The three-vertical model
Everything revenue-related rolls up into three verticals:
| Vertical | Twenty value | What's inside |
|---|---|---|
| Technology | TECHNOLOGY | LED displays, LiveSync hardware/software, portables, products |
| Venue Services | VENUE_SERVICES | Service contracts, maintenance, field operations |
| Media & Sponsorship | MEDIA_SPONSORSHIP | Ad sales, graphics, content production, feeds |
Salesforce had 5 RecordTypes that mapped to these 3 — the CRM does the roll-up for you.
Popular topics
Opportunities
Pipeline, proposal stage, pricing, revenue splits, team allocations.
Dashboards
Jireh's ANC 2026 Company Dashboard — widgets, filters, vertical roll-ups.
Boyka AI Skills
All 30 skills with copy-pastable example prompts for every scenario.
What's different from Salesforce
- One CRM, not two apps. Jireh's dashboard and Natalia's reports live in the same workspace.
- Account-centric. Every ticket, opportunity, person, venue, estimate, and design request surfaces on the Company detail page.
- AI built-in. Boyka (our custom agent) can answer "what's the margin on the Knicks deals this year" in the sidebar without SQL.
- No per-seat add-on cost. Customization doesn't go through Salesforce professional services — it ships from our side.
Where to go next
- Using the CRM day-to-day? Start at Opportunities and Dashboards.
- Moving data in? See Data Migration.
- Building against the API? See Operators / API Access.
- Want Boyka to do it for you? See Boyka Overview.