Discover ANC CRMCapabilities
Boyka — ANC Operations Copilot
The custom AI agent with 30 ANC-specific skills.
Boyka
Boyka is ANC's custom AI agent — trained on the CRM's fields, views, and workflows. Not a generic chatbot: an operator that can actually take action.
Where to find it
Open the chat panel from the top-right of any screen, or the Boyka icon in any record's sidebar.
What it can do
Natural language → action. Examples:
| You say | Boyka does |
|---|---|
| "top 10 open deals by value" | Queries opportunities, returns a sorted list with links |
| "margin on Knicks deals this year" | Filters by company + year, sums the margin field |
| "generate a touchdown graphic for Louisville" | Calls Designer AI, creates a Design Request, embeds the image |
| "who hasn't been contacted in 60 days" | Filters people by last activity |
| "create a pricing-complete one-pager for opp 12345" | Triggers the SOW generator skill |
| "what's overdue this week" | Cross-references proposalDueDate + bidStatus |
When it shines
- You know what you want but not which view has it
- You want an action, not just a lookup (Boyka writes back to the CRM, not just reads)
- You're on mobile and can't filter columns
When to bypass it
- Bulk work — use a view + CSV export, or the API
- Exact matching across 1,000+ records — a filtered view is faster
- First-query warmup: the very first query of the day can take a few seconds to index
How it's different from the "Helper" agent
| Helper | Boyka | |
|---|---|---|
| Built by | Platform default | ANC (custom) |
| Renamable | No | Yes |
| ANC-specific fields | Generic | All new fields (probability, proposalStage, etc.) |
| Custom skills | Standard set | 30 ANC-specific skills |
| System prompt | Generic | Covers vocabulary, view routing, workflow notes |
Keeping Boyka up to date
When the CRM gets a new field, view, or widget, Boyka's system prompt should be updated so it knows to use it. See Operators — API Access for the updateOneAgent call.